Delivery complaintUpdated 7 months ago

If there has been an issue with your delivery, such as it has not been delivered within the one to three-day delivery time window, it has been marked as delivered, but you have not received it, or there is an issue with the address details, the best thing to do is contact the courier directly first. Once the package has been picked up by the courier, this would be the quickest way to resolve the matter. You can contact the courier on the following telephone numbers:

FedEx: 03456070809 

Royal Mail: 03457740740

If they are unable to provide assistance, please let us know, and we will open an investigation with the courier to locate the missing package. We will update you as soon as we receive any information.